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Explore ideas from Jesse Hart on building better systems, leading under pressure, and turning complex work into useful action.

Technology & AutomationLeadership & CommunicationSoftware & Practical Tools

Runbook Automation: Design, Examples and Safe Rollout

Runbook Automation: Design, Examples and Safe Rolloutby: Jesse HartPublished on: 08/11/2026

How runbook automation works, how runbook as code is built and tested, concrete IT and security examples, and the guardrails that make unattended execution safe.

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Runbook Automation: Design, Examples and Safe Rollout

AI Acceptable Use Policy: Scope, Rules and Enforcement

AI Acceptable Use Policy: Scope, Rules and Enforcementby: Jesse HartPublished on: 07/11/2026

How to write an AI acceptable use policy for employees: required components, data rules, ChatGPT use, approval, training and review cycles, with a template outline.

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AI Acceptable Use Policy: Scope, Rules and Enforcement

Command Presence Training: Skills, Methods and Evaluation

Command Presence Training: Skills, Methods and Evaluationby: Jesse HartPublished on: 06/11/2026

Command presence training explained: what the skill is, which behaviors it develops, how agencies structure courses and how they evaluate whether the training works.

command presence training
Command Presence Training: Skills, Methods and Evaluation

Security Questionnaire Response: A Method for Accurate Answers

Security Questionnaire Response: A Method for Accurate Answersby: Jesse HartPublished on: 05/11/2026

How to structure a security questionnaire response: preparation, answer construction, SOC 2 evidence matching, library maintenance, and where automation needs human review.

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Security Questionnaire Response: A Method for Accurate Answers

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